My phone went off in the middle of the afternoon yesterday. I looked over, saw the 1-800 number, and proceeded to ignore the call.
As a general rule, I ignore all 1-800 numbers. 800, 888, 877, 866, and all other combinations included. The last thing I feel like doing is listening to a spam pitch, and that’s what those generally are.
Only this one left a voice mail.
I listened to it, half expecting it to be a machine recording claiming to be from Airmiles, telling me I’d won a cruise.
But no, it wasn’t a recording. It was a customer service rep from one of the major banks calling to discuss something they sent me in the mail recently.
First thought: You sent me something in the mail?
Second thought: This is a rather aggressive way of pursuing new customers. Did you lag behind in your Q3 results?
I’m a cynic.
Anyway, they peaked my interest, so I made sure to check my mail on the way home tonight. There was nothing in my mailbox from them.
Guess I must have thrown it out last week.
It’s funny though, I used to bank with them. I kicked them to the curb years ago. If their customer service had been half as attentive as they are now, they’d still have me as a customer.
Guess I’m not the only one who has to live and learn from their actions.
Has anyone else gotten any phone calls from the bank to follow up on unsolicited mail?
Recommended Reading: A New Direction